Why isn't my activation code working?

Activation codes can expire extremely quickly, sometimes in as few as 30 seconds. Should you receive a message saying your code has expired, you can retrieve another code by exiting the NPR One app on your device, restarting it, and repeating the process of requesting an activation code.

To avoid timing out, we recommend having your devices at the ready before initiating the process and inputting the code immediately.

 
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