Flash player troubleshooting FAQ

NPR Infinite Player FAQ

Are JavaScript and/or Cookies required to access audio?

At what rates do you stream your audio and video?

How do I clear my cache, cookies and history?

How do I download audio content from NPR.org?

What platforms can I use to access NPR's 24-Hour Program Stream?

What technology is required to use audio/video on NPR.org?

For older stories, what if the Real Player launches but audio does not play?

What are the requirements for audio produced before mid-2005?

Why don’t you support other file formats such as Quicktime or OGG Vorbis?

Why isn't your media player in the HTML5 audio format?